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  • Customers like
    • Prices9
    • Appliances5
    • Service5
  • Customers don't like
    • Dishonest customer service11
    • Lack of notification of problem7
    • Refund policy5

  • 13 hours ago
  • Appliances and Electronics
  • 5

This is my second purchase from AppliancesConnection. We previously ordered this washing machine from Lowes. After 8 months of being told that our washer was on the way, we demanded a refund and ordered from AppliancesConnection. We saved about $100, got a better warranty, and my washer was delivered in just over a week. Our previous purchase was for an electric dryer. We saved over $400 and got... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Shipping
  • 6
  • REVIEW RATING 4/5

The shopping experience at AppliancesConnection.com was great. The selection of items has depth and presentation is clear and concise - best I found on any website. AppliancesConnection.com was admirably the best price, also, on the Fisher Paykel counter depth refrigerator that was found on only three sites across the internet. The order was handled efficiently, accurately, and the experience was... Read more

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  • Jul 25
  • Appliances and Electronics
  • Appliance
  • 5
  • REVIEW RATING 4/5

Purchased a KitchenAid dishwasher online from this company over Thanksgiving Weekend. Their site is very easy to navigate and their purchase process was simple and fast. I received a call from them on Monday morning to confirm that they had received my order. Another call the next day, Tuesday, let me know that it was being shipped via truck that day. I received it, in immaculate condition, on... Read more

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  • Jul 24
  • Appliances and Electronics
  • 5
  • REVIEW RATING 4/5

I have ordered a number of appliances through Appliance Connection. The prices and products were excellent. The delivery went without any issues. Very good way to buy appliances if you know what you want. The double wall oven has been amazing. It cooks food perfectly and looks great in our new kitchen. We are very satisfied with it...... I found Appliance Connection after my online order for a... Read more

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  • Jul 22
  • Appliances and Electronics
  • Dryer
  • 16
  • REVIEW RATING 4/5

We recently purchased a full kitchen at Appliances Connection . After reading many reviews online we decided to see what Appliances Connection had to offer. After a long drive we finally got to their showroom. We where greeted by the showroom staff who guided us on the best products on the market. My wife who needs to know everything about everything, was informed and educated with all the... Read more

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  • Jul 17
  • Appliances and Electronics
  • Positive Experience
  • 10
  • REVIEW RATING 4/5

I recently purchase a new home and had to buy all new appliances to furnish it. I put in two separate orders. Customer service was beyond helpful. I was informed throw email every step of the way until my order was delivered. All items came in perfect shape. They even delivered them inside my house. No damage to any of the items. The cost I paid was lower then anyone else on the internet. Sales... Read more

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  • Jul 16
  • Appliances and Electronics
  • Davis, West Virginia
  • Wall Oven
  • 1
  • 1
  • 22
  • REVIEW RATING 3/5

What ever you do, don't order from these people. I ordered an wall unit oven. It came and it was the wrong model, color and it had a huge dent in the top. After dozens of emails back and forth, reassembling the box, taking pictures inside of the oven to try and capture a picture of the serial number, they refused to take it back and recommended I sell it on Craigslist. I wish I had read all these... Read more

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  • Jun 04
  • Appliances and Electronics
  • Cincinnati, Ohio
  • Bosh Dishwasher
  • 131
  • REVIEW RATING 4/5

I ordered a Bosch Dishwasher, the required power cord and the plumbing hook-up (three pieces) on 21 May. On 3 June, I finally got notice that they would be delivered the next morning around 5:00 AM! This morning, the truck arrived at 5:25 AM, but only had two pieces. The plumbing hook-up was missing. The truck men, with their partial mastery of English, looked with me at the invoice which... Read more

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  • May 11
  • Appliances and Electronics
  • Denver, Colorado
  • Freezer
  • 139
  • REVIEW RATING 4/5

I would NOT recommend purchasing appliances from the Appliance Connection under ANY circumstances. Nor would I recommend buying any appliance from Summit. I purchased a Summit under-counter refrigerator and freezer. $1800 each When it was apparent that the freezer was not working (ice cream was always mushy), I contacted Appliance Connection. For 3 months, I was corresponding with Appliance... Read more

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  • Apr 24
  • Appliances and Electronics
  • Prestonsburg, Kentucky
  • Washer And Dryer
  • 1
  • 1
  • 155
  • REVIEW RATING 4/5

Ordered washer dryer combo March 08, 2015. When ordered the website indicated that they were available. When they did not show up at the correct time, I checked the status online to find out that the items were not available and the order was pushed out for future delivery. Each time I checked the status the order keeps be pushed out by 1 to 2 weeks. 3 times I had to resubmit payment request to... Read more

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