Submit ›
  • Customers like
    • Prices7
    • Appliances2
    • Service2
  • Customers don't like
    • Dishonest customer service11
    • Lack of notification of problem7
    • Refund policy5

After 2 MONTHS of waiting, I finally received my range and it had a huge gouge in the door... Still waiting to resolve it! HORRIBLE customer service! Add comment

  • Jul 25
  • Appliances and Electronics
  • Kitchenaid Dishwasher
  • 32
  • REVIEW RATING 4/5

Purchased a KitchenAid dishwasher online from this company over Thanksgiving Weekend. Their site is very easy to navigate and their purchase process was simple and fast. I received a call from them on Monday morning to confirm that they had received my order. Another call the next day, Tuesday, let me know that it was being shipped via truck that day. I received it, in immaculate condition, on... Read more

Was this review helpful? 0 0

  • Jul 22
  • Appliances and Electronics
  • Dryer
  • 37
  • REVIEW RATING 4/5

We recently purchased a full kitchen at Appliances Connection . After reading many reviews online we decided to see what Appliances Connection had to offer. After a long drive we finally got to their showroom. We where greeted by the showroom staff who guided us on the best products on the market. My wife who needs to know everything about everything, was informed and educated with all the... Read more

Was this review helpful? 0 0

  • Jul 17
  • Appliances and Electronics
  • Positive Experience
  • 16
  • REVIEW RATING 4/5

I recently purchase a new home and had to buy all new appliances to furnish it. I put in two separate orders. Customer service was beyond helpful. I was informed throw email every step of the way until my order was delivered. All items came in perfect shape. They even delivered them inside my house. No damage to any of the items. The cost I paid was lower then anyone else on the internet. Sales... Read more

Was this review helpful? 2 0

  • Jul 16
  • Appliances and Electronics
  • Davis, West Virginia
  • Wall Oven
  • 1
  • 1
  • 52
  • REVIEW RATING 3/5

What ever you do, don't order from these people. I ordered an wall unit oven. It came and it was the wrong model, color and it had a huge dent in the top. After dozens of emails back and forth, reassembling the box, taking pictures inside of the oven to try and capture a picture of the serial number, they refused to take it back and recommended I sell it on Craigslist. I wish I had read all these... Read more

Was this review helpful? 0 1

  • Jun 04
  • Appliances and Electronics
  • Cincinnati, Ohio
  • Bosh Dishwasher
  • 152
  • REVIEW RATING 4/5

I ordered a Bosch Dishwasher, the required power cord and the plumbing hook-up (three pieces) on 21 May. On 3 June, I finally got notice that they would be delivered the next morning around 5:00 AM! This morning, the truck arrived at 5:25 AM, but only had two pieces. The plumbing hook-up was missing. The truck men, with their partial mastery of English, looked with me at the invoice which... Read more

Was this review helpful? 0 0

  • May 11
  • Appliances and Electronics
  • Denver, Colorado
  • Freezer
  • 146
  • REVIEW RATING 4/5

I would NOT recommend purchasing appliances from the Appliance Connection under ANY circumstances. Nor would I recommend buying any appliance from Summit. I purchased a Summit under-counter refrigerator and freezer. $1800 each When it was apparent that the freezer was not working (ice cream was always mushy), I contacted Appliance Connection. For 3 months, I was corresponding with Appliance... Read more

Was this review helpful? 0 0

  • Apr 24
  • Appliances and Electronics
  • Prestonsburg, Kentucky
  • Washer And Dryer
  • 1
  • 1
  • 167
  • REVIEW RATING 4/5

Ordered washer dryer combo March 08, 2015. When ordered the website indicated that they were available. When they did not show up at the correct time, I checked the status online to find out that the items were not available and the order was pushed out for future delivery. Each time I checked the status the order keeps be pushed out by 1 to 2 weeks. 3 times I had to resubmit payment request to... Read more

Was this review helpful? 0 0

  • Apr 22
  • Appliances and Electronics
  • Cape Fair, Missouri
  • Stove
  • 2
  • 2
  • 90
  • REVIEW RATING 4/5

Now they are willing to refund our money if WE pay for the shipping back to their company and go by their shipping rules at .75 per pound. This company does not back up what they say they will do when it comes to damaged or merchandise when the merchandise will not perform as it should for safety's sake. this has been going on since 2/2015 after reviving the first stove at the end of January 2015... Read more

Was this review helpful? 0 0

  • Apr 17
  • Appliances and Electronics
  • Englewood, Florida
  • Beverage Refrigerator
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

We received a small beverage refrigerator four months ago which was damaged. There was minimal interior packaging but dented door and sides. The door would not even close properly. We agreed to a credit to cover the damage and were told to keep the frig. We threw away the carton and waited for our credit. After many many calls with promises the credit was forthcoming and would be issued in... Read more

Was this review helpful? 0 1
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Appliance Connection. However, many companies do monitor reviews on our site.

 
×
You are reading about Appliance Connection.
Filing a new complaint about
×