2.0
  • Refrigertor1 votes
  • Prices1 votes
  • Their price1 votes
  • Customer service3 votes
  • Horrible customer service3 votes
  • Lack of notification of problems3 votes
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  • Jan 19
  • Appliances and Electronics
  • Melbourne, Florida
  • Weber Grill
  • 35
  • REVIEW RATING 4/5

Christmas gift ordered during the first week of December, 2014. A notification of order being received was forthcoming. As Christmas approached I became concerned as to delivery. Call to Customer Service reveals they have no product nor know when it might appear from supplier. Notice of delivery for second week of January was an error. No further status contact as of Jan. 19, 2015. Was told that... Read more

Was this review helpful? 1 0

  • Jan 16
  • Appliances and Electronics
  • Rutherford, New Jersey
  • Maytag Refrigerator
  • 21
  • REVIEW RATING 4/5

I purchased a Magtag refrigerator 25 months ago for $1000 and the compressor failed. it would cost another $700.00 to replace the compressor. I also learned Magtag's are no longer manufactured in the USA anymore and that Magtag's are actually Whirpool refrigerators. This is fraud. I was then told by repair technician that online appliance vendors sell manufacturer rejects. This vendor misleads... Read more

Was this review helpful? 1 0

  • Jan 01
  • Appliances and Electronics
  • Wayland, Massachusetts
  • Refrigerator
  • 66
  • REVIEW RATING 5/5

I ordered all brand new appliances for my kitchen as well as a washer and dryer for my home that was being rebuilt. Everything was supposedly in stock and delivery would occur three weeks later. I then received an email a month later to find out they don't sell the refrigerator I ordered anymore. Why am I finding this out a month later? They offer to exchange it for another comparable... Read more

Was this review helpful? 2 0

  • Dec 12, 2014
  • Furniture and Decor
  • Missoula, Montana
  • Vanity
  • 84
  • REVIEW RATING 4/5

I ordered a vanity from them, and after almost 2 weeks after I placed the order, they contacted me and said the manufacturer doesn't ship to my location. They said the closest the manufacturer ships would be 8 hours away. That was actually a lie...the real reason they didn't want to ship to my location is they (Appliances Connection) didn't want to pay money for shipping. I called the... Read more

Was this review helpful? 3 2

  • Nov 22, 2014
  • Appliances and Electronics
  • San Francisco, California
  • Appliances
  • 2
  • 2
  • 212
  • REVIEW RATING 5/5

On 8/14/14 I ordered a range from Appliances Connection with additional services of installation, extra stairs, and white glove delivery, all to the tune of $970.98. After 2 1/2 months and multiple requests for information, the delivery truck arrived at my address, but the range was not removed from the truck because the delivery agents alerted me to damage: a stripped screw on the left front... Read more

Was this review helpful? 4 0

  • Nov 02, 2014
  • Appliances and Electronics
  • Bellevue, Washington
  • Stove
  • 1
  • 1
  • 122
  • REVIEW RATING 5/5

Customer service emailed me stating I would receive the refund of the stove returned, which was $1,689.00 I received $1520.10 to what I first paid $1,835.68 they have taken from me $315.68 I can understand them not giving back the installation and delivery for which I paid but not $168.58 unaccounted for. Different customer service representative aggressive not helpful to the customer. They... Read more

Was this review helpful? 2 2

  • Oct 29, 2014
  • Appliances and Electronics
  • Millersville, Maryland
  • Lg Refrigerator
  • 92
  • REVIEW RATING 5/5

Had to wait over a month for my LG refrigerator. The refrigerator was scheduled to arrive on Tuesday between 8-2 but, it arrived on Thursday at 4. I got a call on Monday informing me it would not come until Wednesday since the truck broke down. Waited until 1 on Wednesday & called them to be informed it would not be here until Thursday. After Mondays call that was the only time they... Read more

Was this review helpful? 3 1

  • Oct 29, 2014
  • Appliances and Electronics
  • Appliances
  • 1
  • 1
  • 132
  • REVIEW RATING 5/5

This company is just criminal. DO NOT PURCHASE FROM THEM! You will get broken or damaged appliances; your "professional installers" will actually be convicted felons with zero installation knowledge; they will *** the installation jobs; and to top it all off you will be left with zero recourse. Appliances Connection's customer service and problem resolution department is a joke. Comcast... Read more

Was this review helpful? 3 1

  • Oct 16, 2014
  • Products
  • Refused Furniture Charge
  • 1
  • 1
  • 117
  • REVIEW RATING 4/5

The company's delivery personnel showed up without advance notice, not even a call. The furniture was defective and damaged. Delivery personnel left the scene with the refused furniture and paperwork before I could connect with the company regarding a refund. The delivery people marred the furniture with grease by putting it back in the truck unwrapped. One delivery man actually sat down in... Read more

Was this review helpful? 5 1

  • Oct 15, 2014
  • Appliances and Electronics
  • Cooktop
  • 78
  • REVIEW RATING 3/5

I ordered a ton of appliances back in May and while it took a while all arrived in a fairly timely manner except for my cooktop. I was originally told the cooktop was in stock then I was told it would be July before I would receive it. Come July I checked in and they told me it would be around September 15th. Around September 12th I was told they would have my cooktop on September 17th. It is... Read more

Was this review helpful? 1 1

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