filters
state:
Show
city:
Show
product:
Show
Richard Andellini lousy customer service manager at Appliance Connection. Buyer Beware. Do Not order anything from Appliance Connection. If you have any issues with your product and if you want to return, they will give you run-around for days and you won't get...
Read more
Anonymous
Mark Atlanta

I wish I had read your review prior to placing my order! UGH! I am dealing with Richard right now and his tone has gone from "polite" to threatening.Based on all the bad rev...

1.0
I didn't like
  • Lousy
#1102450
Reply to reviews
I purchased a sofa on 07/29/17 On the 8th I received a email stating that i will receive a notification once the item ships..I called them yesterday to check on the status of my order.., and was told by the rep that she didnt have any updates . and that she would...
Read more
#1086948
Reply to reviews
DO NOT BUY FROM APPLIANCE CONNECTION: Bought a dual zone Summit Wine Fridge to match the 2 I already have. Wrong Model Received (one door instead of 2); called back the next day and the person found the model I wanted, the price happened to be identical, so the guy...
Read more
1.0
I didn't like
  • One of the worst customer service experiences ever encountered
  • Desrespect for customers
  • Hustler
#1056535
Reply to reviews

Appliance Connection Shipping Service Review

Appliance Connection
#1004716
Rip off. Do Not use them!!! Horrid. Bate and switch. I ordered a table base and table and paid for it. Then they did not send the top!! Said in their notes we had discussed the table size. Horrible nasty peoplr
Comment
Show

Delivery Service Review

Appliance Connection
#985690
Failed to meet delivery, stranding us without a stove and expecting us to pay shipping when order was canceled
Comment
Show

Premier Gas Range Review

Appliance Connection
#912426
1.5
Details
NEVER AGAIN.....Customer service sarcastic, actually giggling....told me to be quiet and listen so she could explain my problem to me. Item shipped to mewas wrong model number and damaged. I feel they purchase factory seconds after you place an order to fill your order hence the long delay and damaged/wrong goods.
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Other Product Review

Appliance Connection
#795985
1.0
Details
Do not buy from them. Very poor customer service. They are also liars!!!!!
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
I ordered a sectional couch on 3/3/17 ( said it was IN STOCK) would ship between 3/6-3/9.....its now 3/31/17 and still have NO SOFA. Now they are saying it should arrive 4/4-4/9, which i do not believe at all.....over a month . I would NEVER order from them AGAIN. I...
Read more
#1028074
Reply to reviews
Appliance Connection - WHERE TO BEGIN...
Appliance Connection - WHERE TO BEGIN...
Waited a month for furniture. Finally received a notification that my furniture will be delivered in the morning on 2/23. The night before, I got rid of my old furniture to make room. The next morning received a call from AM Trucking (the delivery company) stating the...
Read more
1.0
I didn't like
  • Misinformation
#1012892
Reply to reviews
I bought a sofa from appliance connection (Braxlin 8850218 101" Sofa Chaise with Reversible Chaise Cushion, Pillows Included and Flared Arms in Charcoal). The item arrived in good condition and was a really good price. Also yhe final delivery was perfect, good...
Read more
2.8
#1009728
Reply to reviews
They took my$$ from bank immediately then held order for 3 days notified me that I needed to call my bank and have them authorize a ship to address that was different than bill to, bank was clueless as to why they told me to call them. Then they instructed me to go...
Read more
2.3
#1000298
Reply to reviews
We ordered a GE Café model gas oven from them. It was all sunshine at the time we placed the order. They even offered to get it to us before the New Year. Problem is we needed to install a gas pipe and it’s tough to get someone between Christmas and New Year’s. We...
Read more
3.3
I didn't like
  • Desrespect for customers
  • Refund policy
  • Late delivery
#985295
Reply to reviews
1870 BATH AVENUE BROOKLYN, NEW YORK I placed an order on Dec 9th for $3600. I called five days later to inquire about my order. They said there was a billing issue although the funds were withdrawn from my account on the 10th. Not pending, withdrawn. They state that no...
Read more
#974055
Reply to reviews

Contact Appliance Connection

Mailing Address:
Appliance Connection
13851 Telegraph Rd.
Woodbridge, VA 22192
Phone:
(703) 492-7283
More

Appliance Connection Products and Services

I ordered an 800.00 tool box that said in stock and free shipping on Oct 13th and would take up to 10 days delivery. On the 28th of Oct I sent an email canceling my order. Another one on the 29th....and even made the call on the 30th. I got reposes to both early emails...
Read more
Anonymous
Anonymous

Going through the same thing with these clowns. Purchased Washer and Dryer. At the time of purchase site claimed IN STOCK READY TO SHIP. Now for a week we're being told they'r...

I didn't like
  • Hustler
  • Lack of notification of problem
#946934
Reply to reviews