Product: Appliance Connection Customer Care Clear all filters (0 of 6 reviews match)
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Once they have your money, forget getting any help (though the customer service women who answer the phone do try to help. It's the people beyond them that don't). I ordered furniture on 8/2/18; finally got it 9/13/18 damaged. The couch is still sitting in my garage...
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2.0
Product
Appliance Connection Customer Care
I didn't like
  • Customer service
#1387906
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Richard Andellini lousy customer service manager at Appliance Connection. Buyer Beware. Do Not order anything from Appliance Connection. If you have any issues with your product and if you want to return, they will give you run-around for days and you won't get...
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Anonymous
Mark Atlanta

I wish I had read your review prior to placing my order! UGH! I am dealing with Richard right now and his tone has gone from "polite" to threatening.Based on all the bad rev...

1.0
Product
Appliance Connection Customer Care
I didn't like
  • Lousy
#1102450
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HORRIBLE CUSTOMER SERVICE.HORRIBLE COMMUNICATION. They just charged me an additional $80 after I agreed to pay half of shipment cost of $275 on the phone. I spoke to Jenny, John Flores, Eric, and "Karan" (male), whom all seem to all be managers. They all told me...
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1.7
Product
Appliance Connection Customer Care
I didn't like
  • Poor service
#861167
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After ordering an Avanti 20 inch gas stove in December of 2014 and receiving the unit on 01/27/2015 the units thermostat was about 150 to hot. After getting someone, with several attempts before hearing anything back, I was told by Avanti I would get a call from a...
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IlanaRodgers
Anonymous

Hi there... hope you are doing well. This is with regards to the recent complaint you had against Appliances Connection.Were you able to get your issue resolved? Please let us...

2.0
Product
Appliance Connection Customer Care
I didn't like
  • Lack of notification of problem
  • Desrespect for customers
  • Deceptive selling of damaged goods
#612131
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Placed an order. Two days later get a call one item is out of stock, rest would ship out within a week....agree to that and say "Ship when complete". 3 weeks later no word, no products. Log into site and order ticket says it is back ordered an won't ship for 2...
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Anonymous
Mark Romeo

I'm sorry you had a bad experience, but I believe you might be reviewing the wrong company. We are a family owned brick and mortar store in Woodbridge, VA. We do not sell on...

Product
Appliance Connection Customer Care
#501634
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I ordered a washing machine. It was received damaged. I was told if I kept it they would discount it and I could return it if it didn't work after the delivery person called the company. When it didn't work I called them and the rude employee told me that I accepted...
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stagestop
stagestop

I would contact the manufacturer and I hounded them. If they allow a sleazy outfit such as this to sell their product - well, then they are to blame too. I posted about a ra...

Product
Appliance Connection Customer Care
#465838
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