Mount Vernon, Washington
1 comment

There is Appliance Connection and there is Appliances Connection.Do not get the 2 mixed up!

We bought from Appliance Connection and what a disappointment. We were probably at the wrong place and were really referred to the Appliances Connection.

Here's the thing. Appliance Connection is a 2nd hand store. Mostly not new stuff and they don't let you know if anything works and they don't care.

We bought a slow cooker/rice cooker/steamer. The actual product gets good reviews. But this one, tho it looked new in an original box, it had no instructions, and it took over 1 hour to make rice. Shouldn't!

We should have looked inside the box. It was used. We would not have bought it. Our fault for not looking.

So examine everything if you go to this place and want to buy something. Cuz they don't care if you bought it and it does not operate correctly. They might take it back if it didn't work at all...

but not for sure!So be careful buying from this store.

Review about: Aroma Professional Rice Cooker.

I liked: Prices.

Review #722490 is a subjective opinion of a user.

Reason of Review / Monetary Loss Customer service not bad, but could be improved such as suggesting to open box first to examine, to give policy to customers about returns, etc. Letting someone be an uninformed buyer is not good service. / Not specified
Preferred solution Not specified

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You are not reviewing the correct company.The company you are talking about is in New York.

They are

The company that you posted this to is a local store in Woodbridge, Virginia.They do not do any internet sales.

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