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Product or Service Quality

When I placed my order, an estimated range of delivery dates were indicated. The actual estimated delivery date(s) are currently scheduled nearly 2 weeks later than what was originally indicated on the item order page.

I have contacted Appliance Connection and they take “no responsibility for manufacturer’s delays” - yet currently on their website and ordering the same range indicates an estimated delivery date well before the actual date I have been given; knowing there are manufacturer’s delays.

This doesn’t build any confidence for future orders, estimated deliveries information or accountability for fraudulent web content - they should warn the estimates do not take into account manufacter’s delays - which can be DOUBLE the estimate - that is significant! Based on my experience and the implied shoulder shrug, I do not recommend Appliance Connection.

Reason of review: Problem with delivery.

Monetary Loss: $694.

Preferred solution: Price reduction.

I didn't like: Stated in stock when it was not.

Company wrote 0 private or public responses to the review from Oct 09.
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