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I ordered appliances in December 2017 after a house fire, in which we lost everything. The order was with the agreement, they would hold them until my house was done in June. Did they...no. They shipped 2 huge pieces which I had nowhere to put, even after calling...
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Anonymous
Anonymous

Your complaint is too long to read in its entirety but I get the idea. QUOTE : " I have made so many phone calls to them " ... at what point did you realize that your method w...

#1319290
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I ordered a sofa on 6-17-2018. And as of today 7-30-2018 I still have not received. the sofa. I called Appliance connection on 07-17-18 and told them to cancel the order and I would go elsewhere to get a sofa. Then I called PayPal to tell them I was cancelling the...
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#1316796
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I was told they will work with timing delivery during the kitchen remodel. I was told that they need 5-7 days for delivery. I contacted them July 2nd and requested to process my order, hoping to have the appliances within 2 weeks (assumed more time for processing)....
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1.0
#1302678
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Like so many others here, it's been a nightmare dealing with this company for over 6 months due to an incorrect order placed by their salesman. Since they do have a brick and mortar store in Brooklyn, in the future I will use them only for a price match at a more...
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#1284470
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A washing machine was bought on May 23rd. A simple white maytag washing machine. No special gadgets nor color. Just a simple white washing machine. It was being delivered to MA. It took almost two weeks for delivery. I could have drove to NJ and back in one day. When I...
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LevelAiredaleTerrier372
LevelAiredaleTerrier372

I had a similar experience with them. They are so ridiculously rude that at some point you think you might be on some candid camera type TV show. How do the owners let their s...

#1273291
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We needed an ADA approved dishwasher as our kitchen cabinets were a little lower than normal. A---, the fast talking salesman, shows me a Bosch on the website that fit the size but sold me on a more expensive model as it is quieter. The picture showed a cabinet door on...
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AppliancesConnectionCares
AppliancesConnectionCares

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your co...

2.0
I didn't like
  • Customer service
  • Ugly attitude
  • Poor service
#1239216
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Worse service ever!! It took forever to receive my order they lied to me repeatedly about the status of the order promised things that i didn’t receive. Refused to let me talk to a manager. Horrible service!!!
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AppliancesConnectionCares
AppliancesConnectionCares

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your co...

1.0
#1236688
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I ordered the Manhattan 3 counter High dining table in December did not get my order until April that's fine. Went to put the table together and realize they sent me the wrong color table my dining chairs are brown. Call the company thinking it would be an easy fix for...
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LevelAiredaleTerrier372
LevelAiredaleTerrier372

I had nasty manager Richard Andellini. They must train their staff to act like this. I'm absolutely amazed by their horrible customer service. Never again!

AppliancesConnectionCares
AppliancesConnectionCares

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your co...

1.6
#1229528
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Ordered chair that said available ship at once in 8 to 9 days now a month later and no idea when I will get. Made many contacts waiting for a ETA only to get the run around about all the reasons why I haven't received. Very shady cancel and return policy. I tried to...
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LevelAiredaleTerrier372
LevelAiredaleTerrier372

I had a similar experience. Amazed they are still in business.

AppliancesConnectionCares
AppliancesConnectionCares

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your co...

#1225243
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Contact Appliance Connection

Mailing Address:
Appliance Connection
13851 Telegraph Rd.
Woodbridge, VA 22192
Phone:
(703) 492-7283
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I decided to plunge in and see if appliances connection could deliver a full home package of appliances worth 10's of thousands. I figured even if it was horrible service, I'm saving thousands so maybe it's worth it. Over 4 months, here are the results -- 1....
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LevelAiredaleTerrier372
LevelAiredaleTerrier372

Yup. So many of us are in the same boat. Absolutely horrible company to deal with. Wish I had read these reviews before I bought.

AppliancesConnectionCares
AppliancesConnectionCares

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your co...

2.8
I liked
  • Selection and prices
  • Price
I didn't like
  • One of the worst customer service experiences ever encountered
  • Lies
  • Misinformation
#1207764
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