Not resolved

DONT order from this company if you expect to get items quickly.Granted we had over a $10k order- 2 sets of washers and dryers, double oven, cooktop, dishwasher, microwave, refrigerator, and freezer.

BUT we ordered on 11/21/2015. We STILL don't have all of our items. Our last item ( freezer) is now expected to arrive on 3/9/2015. OVER 4 months to get all of our items..

Where a local business could have got them all in 2 weeks. VERY frustrated with the lack and communication and run around and excuses from the company as to why it is taking so long to get everything. Not only did it take forever to get items. On their website, they stated if bought the LG washer and Dryer you would get a free Pedestal.

SO I added that to the order ($279 later for one) But after contacting the rebate center.. You needed to purchase TWO pedestals to get the rebate and the total rebate amount would be $279. So kind of a buy one get one free type of deal. I saved money purchasing through them, but also had to wait forever.

I also missed out on over $500 of other rebates because I didn't have the items with the serial numbers in time.I wouldn't order through them again!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of dishonest customer service. Please immediately contact the author of this review to discuss poor customer service of freezer. Appliance Connection needs to issue a partial refund according to poster's claims.

Other people also mentioned freezer in their reviews. You may find this information helpful for further shopping at Appliance Connection. You can also consider other companies suggested by the author: Lowes, Best Buy, Sears, Home Depot or Goedekers.

Had an Experience with Appliance Connection?

Write a review


Terms of Service
Post Comment

You May Also Like

Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Appliance Connection - Worst Company I have ever dont biz with Appliance Connection "I ordered a bunkbed from Appliance Connection and ended up receiving just parts of it. They sent a broken trundle, a headboard that was missing a chunk out of it,..." Read more Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more Buy Squad - TV IS NOT NEW Buy Squad "I purchased the Samsung UN55KS8000 55-Inch 4K Ultra HD Smart LED TV. From start to finish it took almost a month before I received my TV. There was no way..." Read more American Red Cross - Hurricane Relief Lies from the Red Cross American Red Cross "In August 2017 , Southern Texas was hit with Hurricane Harvey. While this hurricane did not produce high winds , it did , drop tremendous amounts of rain that buried..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more