They messed up my order in every way possible:

1. They double charged me for some of my appliances $1200

2. the shipping was not free as was advertised $70

3. the price that was advertised was not provided $42

4. customer service canceled my order and then resubmitted the order wrong

5. white glove service was not received even though it was ordered

6. the product was damaged beyond repair during shipping. $New Appliance

7. would not except return $400

8. customer service basically called me a liar

9. the appliances came a month after promised date (this was probably expected, but there conversations to you suck.

I am sure I am missing something else as they messed up basically everything, Go to your local store you get your appliances. it will save you money plus you know supporting local

This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Appliance Connection. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following companies Lowes or Best Buy that you may also consider. Also, you can continue reading comments about Appliance Connection.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Appliance Connection to other companies on our site.

Had an Experience with Appliance Connection?

Write a review


Terms of Service
Post Comment

Isn't this company awful.The delivery guys didn't know how to install my washer and dryer, left boxes and foam all over my yard.

Politely told me that they would be sure to give me a credit for the installation. Then the horror started. Day after my ticket said they would e-mail the shipping company to confirm and then a month passed. Then I was accused of lieing about the installation.

The washer and dryer have been sitting in the entryway for almost two months! I have a plumber coming Monday to install. This good deal, not that much less than Home Depot has turned into an expensive horrible nightmare. Rude.

Rude, Rude on top of the bad service.

I am impressed that you could stay sane enough to make your list.I am past that.


Must be ApplianceSConnection.com....hear about it all the time.

You May Also Like

Ge Appliances - GE Front Load Washer Drum Support Spider Broken Ge Appliances "We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. It has been annoying from a very young age, smelling like mold and..." Read more Brinkmann - Rust grill Brinkmann "I bout the bbq 2 years ago and the grill already rust i am so desapoint because i paid more them 350.00 for gift to my father and i am..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Never Purchase a Carrier Product Carrier "5 year old unit and still under warranty. ISSUE #1: On June 20, 2017 the blower motor on my 48ES-A420903-GP HVAC/Gas Pak stopped working. It was after 4:00pm and the..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Tophatter - BUYER BEWARE!!! ACTUALLY, JUST STAY AWAY!!! Tophatter "STAY FAR, FAR AWAY FROM THIS COMPANY!! I was excited when I first found it, and ordered 30+ things in the first week! As they came in, there was something..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more Gnc - No consistency in product Gnc "I work overseas so I purchased all of my vitamins at one time which was close to $1000.00 and in my mega-man vitamin packs were a mismatch of vitamins. Some..." Read more